Product and technical support
With our product support and maintenance program, customers benefit from product enhancements made to address requests from our large customer base as well as their own suggestions for new functionality. To discuss product roadmaps and your future needs for a product, please email the appropriate contact below, or call +1 519-749-9554.
Connectivity: Sherry Williams, Product Engineering Manager
Remote connectivity: Veronica Consens, Product Engineering Manager
Tool automation: Mike Thiessen, Product Engineering Manager
Test applications: Scott Ritchie, Director, Product Engineering
Factory automation: Scott Ritchie, Director, Product Engineering
If you are not currently on product support and maintenance, please contact sales to learn how you can benefit from using the latest product version.
If you have questions or an issue regarding the installation or use of a PEER Group product, contact our support team by telephone (+1 519-749-8185) or by emailing the appropriate contact below.