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Remicus release history

Remicus 1.4 - Current Release

Release information

Version:
1.4
Release Date:
January 30, 2017
Customer Support:
support.remicus@peergroup.com
 

What's new in this release

Flexible remote access

Having access to the appropriate tools during remote troubleshooting and diagnostics can significantly reduce the time it takes to resolve an issue, resulting in increased effectiveness of your support personnel.

Remicus™ provides plug-in based support for remote session connections through its secure encrypted tunnel. In this release, Remicus has extended its plug-in support to include the following protocols: Microsoft Remote Assistance and Microsoft Remote App.

  • The Microsoft Remote Assistance protocol allows the remote user to collaborate with the local user by allowing the remote user partial control (shared desktop, mouse and keyboard) during troubleshooting and diagnostic sessions.
  • The Microsoft Remote App protocol allows remote users to run selected application as if they are running on their local computer. 

Secure, scalable transfer of data

Remicus provides secure file transfers to a wide variety of equipment types and server platforms. As the data produced by connected equipment is increasing, the need to make this information available remotely has also increased.

This release of Remicus further enhances the ability to schedule, pause, and resume file transfer operations. Scalability and performance during peak data transfer operation functionality was also augmented to ensure a robust solution that meets with the increasing demands of big data applications.

General improvements

We resolved several customer-logged issues and requests. Please contact us for details. 

Contact us

For global contact information, click on the “Sales and Support” link in the navigation menu.

Remicus 1.3

Release information

Version:
1.3
Release Date:
May 30, 2016
Customer Support:
support.remicus@peergroup.com
 

What's new in this release

Reliable, scalable transfer of information

Remicus™ provides secure, scalable remote access to a wide variety of equipment types and server platforms. This release of Remicus supports geographically-distributed services to allow for greater configuration flexibility that improves latency and scalability.
 

Multi-engine virus scanning

To provide virus scanning capabilities for unattended file transfers, this release of Remicus decouples firewall and virus scanning services and now offers dedicated, powerful multi-scanning and data sanitation features for all file download and upload operations.

Ease of management

Remicus delivers low cost of ownership with just-in-time user provisioning and simplified user on-boarding. New ease of management features include just-in-time group provisioning, portal access to the latest versions of the Remicus Agent and Client applications, notification of new software versions, and improved target inventory filtering.

Technology support

Our products continue to adopt new computing technologies, enabling our customers to take advantage of new computing platforms as they become available. Remicus now supports the Microsoft® Windows® 10 and Microsoft® Windows Server® 2012 R2 operating systems.

General improvements

We resolved several customer-logged issues and requests. Please contact us for details. 

Contact us

For global contact information, click on the “Sales and Support” link in the navigation menu.

Remicus 1.2

Release information

Version:
1.2
Release Date:
September 30, 2015
Customer Support:
support.remicus@peergroup.com
 

What's new in this release

Enabling best-in-class remote support

Remicus™ provides a single access point to all of an OEM’s deployed equipment, enabling remote monitoring and support for all tools regardless of field location in both fab or lab environments. This gives you the ability to support your entire fleet of tools easily and cost-effectively, from OEM headquarters or anywhere in the world.

At its core, Remicus simplifies the information exchange between the fab and OEM while ensuring safeguards are in place for IP protection and network security. From a single web portal, you can upload and download files easily and navigate to the available files on any tool to obtain relevant information about your equipment. You can use remote session access to manipulate equipment directly for troubleshooting and diagnostic work. Remicus provides plug-in support for different types of remote session technology depending on the applications already installed on your equipment. Remote access to equipment information lets you monitor tool health easily, troubleshoot equipment problems, and resolve issues.

With Remicus, you can scale your support cost-effectively while reducing issue resolution time and maximizing equipment uptime, allowing you to provide best-in-class service to your fab customers.

Ensuring complete IP protection

Remicus’ secure point-to-point communication tunnel protects both fab information and equipment-maker IP, eliminating the risk of IP leak exposure within and outside of the fab. It limits communications to a specific tool within the fab network and a remote user ensuring that the information passed within the secure communications tunnel can only be accessed by the authorized OEM.

In addition, fabs control the level of access they grant to each of the Remicus-connected tools. Fabs can enable remote control, file viewing, upload, download, access to specific directories on the equipment, access to specific file types, and can determine whether scheduled file transfers can occur. The simple setup lets you and the fab address evolving support service needs.     

Simplifying user management

Remicus integrates with your corporate identity provider, simplifying user management as well as enabling secure access to the Remicus web portal. Users are authenticated in their corporate network so user credentials are never disclosed and your corporate password policies are enforced. The result: easy user on-boarding and secure connectivity.

Remicus administration focuses on low overhead, enabling easy and effective user management. Access control uses a notification-based design to support submitting requests and having them granted all through the Remicus web portal. Administrators can receive access request notifications easily, grant remote support privileges to your support personnel, and track user actions, giving them full control over access and auditing of the remote activity on each of your tools.

Once logged into your corporate network, authorized users can spend their valuable time on support instead of trying to coordinate remote access. Support personnel will have quick and easy access to equipment information when they need it, accelerating their ability to support remote tools.

Contact us

For global contact information, click on the “Sales and Support” link in the navigation menu.


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  • 150+
    OEM customers
  • 50,000+
    equipment connections in service
  • 70+
    tool platforms automated
  • 40+
    fab acceptances